EziTrack FAQ
Frequently Asked Questions About EziTrack
GENERAL INFORMATION
blank
No contracts here! EziTrack keeps it simple and contract-free.
Are there any contracts involved?
No contracts here! EziTrack keeps it simple and contract-free.
What is the monthly cost?
Are there any annual fees?
Is there an initial setup cost involved?
Does my EziTrack device come with a warranty?
How do I reset my login password?
Simply reset it on your PC using the EziMap Web Application Software or give us a call at 0861 995 057 for assistance.
Can the tracking device be fitted to any make or model of vehicle?
What happens when I sell my vehicle?
How often should I replace my device?
INSTALLATION AND SETUP
blank
Can I Install the GPS Tracking Software Myself?
Who can install the device?
How do I log in to my tracker?
How do I track with EziTrack?
Simply log in with your username and password on the EziMap Web Application Software or via the GPS Server Mobile App.
Where can I get the GPS Server mobile app?
Download it for free from the Google Play Store or iOS App Store.
How does the unit connect to my vehicle?
EziTrack Device Registration Steps
- Unpack your device(keep packaging for warranty).
- Register and activate your device on https://ezitrack.co.za/.
- (Activation Hours: Mon – Fri 8h00 to 16h00, excluding Saturdays/Sundays and public holidays).
- Fit and install your tracker.
- Log in at ezimap.co.za or via the GPS Server Mobile App.
- Start live tracking 24/7!
INSTALLATION INSTRUCTIONS
Follow these guidelines for safe and effective installation of your EziTrack device:
- Install in an open sky area, avoiding metal surfaces.
- Turn off the vehicle ignition before connecting the wires.
- Securely fasten all connections with insulation.
- Place the device discreetly to avoid visibility.
GPS AND TRACKING
blank
What is GPS?
What is GPS tracking?
How does a GPS tracking system work?
How often does the tracking software update vehicle location?
What is the accuracy of the GPS in EziTrack devices?
Will my EziTrack device work anywhere?
FEATURES AND FUNCTIONALITY
blank
What is Geofence?
Can I set up Geofencing zones?
Can I hide the device from drivers?
Can anyone track my EziTrack device?
Is the EziTrack device water-resistant?
How long will data be stored on the EziTrack Tracking Software?
TROUBLESHOOTING
blank
Why Is my tracker not working or moving?
What happens when my device loses GSM signal?
How good is your coverage?
Can I update My odometer reading if it’s incorrect?
Yes, update it on the EziMap Web Application Software or call us for help.